![]() ![]() To send money using Zelle, simply select your recipient from your Zelle contact list (or add your recipient’s email address or U.S. Review and accept the Terms & Conditions and required disclosures, follow the enrollment steps and you’re on your way. To get started, log into Citizens online banking or mobile app and click “Send Money with Zelle®”. You can send or receive money with Zelle. These transactions are potentially high risk, neither Zelle nor Citizens offers a protection program for any authorized payments made with Zelle – for example, if you make a purchase using Zelle but you do not receive the item or the item is not as described or as you expected. If you don’t know the person, or aren’t sure you will get what you paid for (for example, items bought from an on-line bidding or sales site), we recommend you do not use Zelle for these types of transactions. Zelle should only be used to send money to friends, family or others you trust. Since money is sent directly from your bank account to another person’s bank account within minutes 1, it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. You can send money to friends, family and people you know and trust 2. mobile phone number, you can now quickly, safely, and easily send money to people you trust, regardless of where they bank. Zelle is a way to send money directly to almost any bank account in the U.S.-typically within minutes 1.
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